The job, in the employer's words
Scopely is looking for a Lead Researcher to join our Research & Insights team to design and implement user research programs for a new Mobile/PC game in development in the US on remote basis.
At Scopely, we care deeply about what we do and want to inspire play every day—whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who develop, publish, and innovate in the mobile games industry, connecting millions of people around the world daily.
What You Will Do
In addition to executing high-impact research, this role serves as a strategic collaboration for the product, driving the research roadmap for the product and influencing key design decisions.
- Lead research initiatives to drive a deeper understanding of the player experience across game development and live operations
- Serve as a driving strategic partner to product leadership, identifying where research can inform design vision, roadmap priorities, and player experience strategy
- Own and drive the end-to-end user experience research function, from defining research strategy through execution, synthesis, and delivery of insights
- Collaborate with game development, strategy, and leadership teams to translate insights into KPIs, product decisions, and solutions to player experience challenges
- Design, execute, and present high-impact quantitative and qualitative user experience research studies in partnership with consumer insights, research operations, and cross-functional teams (e.g., Game Design, UX Design, Product Management, Production, Marketing, Data Analytics, etc.)
- Translate research findings into clear, actionable recommendations that influence design decisions and measurable outcomes
- As required, manage external research partners, ensuring cost-effective methods with clear objectives and timely, high-quality results
- Help define, evolve, and scale research methodologies, frameworks, and best practices across Scopely’s Research & Insight’s user research division
- Mentor and support other user researchers, contributing to the growth and maturity of the team’s capabilities and impact
What We Are Looking For
We are looking for a best-in-class user experience researcher who embodies Scopely’s Care Deeply, Iterate to Greatness, and Play to Win tenets—someone who takes ownership, moves with efficiency, and holds themselves to the highest standards. In this role, you will be expected to deliver actionable and transformative insights to your assigned product, while also helping to elevate the craft and maturity of research across the whole of Scopely’s user research division.
The ideal candidate has a passion for games, a strong foundation in mixed-method user experience research (e.g., surveys, usability playtests, IDIs, focus groups), and the ability to partner effectively with cross-functional stakeholders at all levels of the organization.
- Bachelor’s degree required, preferably in Psychology, Human-Computer Interaction, Game Design, Social Science, or a related field; MBA, Master’s, or PhD preferred
- 8+ years of experience conducting end-to-end user experience research in gaming at either a developer/publisher or research agency
- Strong expertise in mixed-method user experience research, with demonstrated ability to select and apply appropriate methodologies across various stages of production
- Proven track record of driving measurable product or player experience improvements through research insights from a variety of sources
- Experience supporting product strategy and roadmap decisions through research in complex, cross-functional environments
- Experience working with and managing external research vendors
- Strong interpersonal, analytical, and project management skills
- Demonstrated ability to influence senior stakeholders and align cross-functional teams using evidence-based insights
- Experience scaling or improving research practices and tools within a team or organization
- Passion for gaming and a strong understanding of core loops and monetization of mobile/PC games
- High attention to detail, intellectual curiosity, and comfort tackling complex and ambiguous problem spaces
- Quarterly travel for in-person research at our LA-based Lab required
Bonus Points
- Familiarity with online survey tools (e.g., Qualtrics, SurveyGizmo/Alchemer) and remote testing platforms (e.g., PlaytestCloud, UserTesting)
- Experience advanced AI analysis or analytics tools such as SPSS and SQL
- Candidates with experience in social play or midcore live-service games strongly preferred
For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official website and verify that all Talent Partner communications come from an email address ending in @scopely.com.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Requirements mentioned
- We are looking for a best-in-class user experience researcher who embodies Scopely’s Care Deeply, Iterate to Greatness, and Play to Win tenets—someone who takes ownership, moves with efficiency, and holds themselves to the highest standards. In this role, you will be expected to deliver actionable and transformative insights to your assigned product, while also helping to elevate the craft and maturity of research across the whole of Scopely’s user research division.
- The ideal candidate has a passion for games, a strong foundation in mixed-method user experience research (e.g., surveys, usability playtests, IDIs, focus groups), and the ability to partner effectively with cross-functional stakeholders at all levels of the organization.
- Bachelor’s degree required, preferably in Psychology, Human-Computer Interaction, Game Design, Social Science, or a related field; MBA, Master’s, or PhD preferred
- 8+ years of experience conducting end-to-end user experience research in gaming at either a developer/publisher or research agency
- Strong expertise in mixed-method user experience research, with demonstrated ability to select and apply appropriate methodologies across various stages of production
- Proven track record of driving measurable product or player experience improvements through research insights from a variety of sources
- Experience supporting product strategy and roadmap decisions through research in complex, cross-functional environments
- Experience working with and managing external research vendors
- Strong interpersonal, analytical, and project management skills
- Demonstrated ability to influence senior stakeholders and align cross-functional teams using evidence-based insights
- Experience scaling or improving research practices and tools within a team or organization
- Passion for gaming and a strong understanding of core loops and monetization of mobile/PC games
- High attention to detail, intellectual curiosity, and comfort tackling complex and ambiguous problem spaces
- Quarterly travel for in-person research at our LA-based Lab required
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