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Remote · Customer Support Agent

English to Thai Linguist for Legal & Customer Support

Welocalize · Remote; Canada, Canada · Canada

Remote Posted Open until 18 Oct 2026
  • Remote Remote; Canada, Canada — job location

The job, in the employer's words

MAIN PURPOSE OF THE JOB

We are looking for several English into Thai linguists to join our growing team for one of our global clients, a music streaming company with various important entertainment services such as music streaming, podcasts, etc. They will take ownership of the incoming work on this account and will actively contribute to the success of the program.

MAIN DUTIES

  • Translate and review content from English into Thai, ensuring the original meaning is conveyed in a manner that is readable and understandable to the target audience.
  • Content types: Legal and Customer Support
  • CAT Tool: working with Phrase (workflow based on Open Offers)

REQUIRED SKILLS

  • Experience translating and reviewing content in the specified subject matter.
  • Proficient in all areas of expertise: Legal and Customer Support.
  • Well-versed in various translation & terminology tools.
  • Excellent communication skills in English (spoken and written).
  • Native fluency in the target language (Thai).
  • Degree in linguistics, translation, or equivalent experience.
  • Able to follow instructions, e.g., character restrictions, style guides, etc.
  • Able to communicate effectively the rationale behind translation decisions.
  • Able to both translate and review.
  • Experience working in a multi-vendor scenario is a plus.

NOTES

  • This opportunity is available only to US or Canada-based linguists. Candidates not based in the US or Canada cannot be considered at this time. 
  • The primary task type is copy editing for Customer Service and Legal components. However, we may expand the scope to include other task types. Kindly provide rates for all task types during negotiations.
Job Reference: #LI-JC1

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