SVP - Technology

Lead the Future of Financial Technology

We are seeking an experienced and transformational Senior Vice President of Technology to lead a diverse portfolio of cloud-based fintech products serving customers across accounts payable automation, source-to-pay, supplier networks, electronic invoicing, and payments. This is a high-impact executive leadership opportunity for a technology leader who thrives in complex environments and has a passion for modernizing platforms, scaling global teams, and building an AI-first culture and delivery model that redefines how software is created and delivered.

As the SVP, Technology - you will oversee Software Engineering, Quality Assurance, Customer Engineering, Cloud Operations, and Security. You'll lead a global organization while shaping the technology strategy that will accelerate growth, improve operational excellence, and unify a portfolio of products into a modern, scalable ecosystem.

What You'll Do

Define and Execute Technology Strategy

• Execute the technology vision, roadmap, and investment strategy across a portfolio of SaaS products.
• Lead platform modernization initiatives, including architecture simplification, cloud optimization, and AI-enabled product capabilities.
• Partner with executive leadership to evaluate technology investments, product consolidation opportunities, and strategic initiatives, supported by clear, well-constructed business cases.
• Champion a service-pack based strategy for delivering key platform enhancements and features, including agentic plug-ins, APIs, and reporting, on a predictable cadence.

Drive Engineering Excellence

• Lead high-performing engineering, quality assurance, and DevOps organizations responsible for building, securing, and operating mission-critical SaaS solutions.
• Establish best practices across software development, CI/CD, automated testing, release management, and engineering operations.
• Create and lead an AI-focused culture and development delivery model that drives order-of-magnitude productivity gains, more reliable release cycles, and continuous improvements in quality and efficiency.

Scale Global Teams and Delivery

• Lead and develop a globally distributed organization of employees and strategic technology partners.
• Build a culture focused on accountability, execution, collaboration, and continuous improvement.
• Manage outsourced engineering and operations partnerships to ensure high-quality outcomes and cost-effective delivery.

Elevate Customer Experience

• Lead Customer Engineering teams responsible for onboarding, implementation, integrations, and application support.
• Partner with Product, Customer Success, and Operations leaders to improve customer adoption, retention, and satisfaction.
• Standardize implementation and support processes to accelerate time-to-value.
• Ensure product delivery remains aligned to customer needs and business strategy, translating customer insight into platform priorities and measurable outcomes.

Ensure Security, Reliability, and Compliance

• Own cloud operations, infrastructure performance, security, compliance, and business continuity.
• Lead programs supporting PCI DSS, SOC compliance, data protection, vulnerability management, and regulatory requirements.
• Drive cloud modernization through automation, Infrastructure as Code, observability, and cost optimization.

Build Organizational Capability

• Recruit, develop, and retain exceptional technology leaders.
• Lead workforce planning, succession planning, and organizational transformation initiatives.
• Own technology budgets, vendor relationships, and technology investment planning.

What Success Looks Like

Within your first year, you will:

• Establish clear technical ownership and accountability across every product.
• Improve release predictability, software quality, and operational performance.
• Reduce key-person and vendor dependency through stronger documentation, processes, and organizational design.
• Strengthen security, compliance, and operational maturity across the portfolio.
• Develop a technology roadmap that positions the organization for long-term growth and innovation.
• Embed AI-assisted development practices across the organization, demonstrating order-of-magnitude productivity gains and more reliable release cycles.
• Launch a service-pack delivery model for key platform enhancements, including agentic plug-ins, APIs, and reporting.

Requirements

Required Qualifications

• 15+ years of progressive technology leadership experience, including executive-level responsibility across multiple technology functions.
• Proven experience leading software engineering, QA, cloud operations, and customer-facing technical organizations for SaaS products.
• Experience in customer-facing roles, with demonstrated success aligning product delivery to customer needs and business strategy.
• Experience managing complex, multi-product environments, including acquired or legacy platforms.
• Strong understanding of cloud architecture, DevOps, CI/CD, software quality, and modern engineering practices.
• Experience leading AI adoption across the software development lifecycle, with measurable gains in engineering productivity and release reliability.
• Experience in fintech, payments, or another highly regulated industry.
• Demonstrated success leading global, distributed teams and third-party technology partners.
• Strong financial and business acumen, including budgeting, business case development, vendor management, and technology investment decisions.
• Exceptional executive communication and stakeholder management skills.

Preferred Qualifications

• Advanced degree in Computer Science, Engineering, Information Systems, or Business Administration.
• Experience in private equity-backed organizations and transformation environments.
• Experience applying AI and automation to both customer-facing products and engineering operations, including AI coding assistants, agentic workflows, and AI-enabled platform capabilities.
• Background in accounts payable automation, procure-to-pay, electronic invoicing, or payments platforms.
• Relevant cloud, security, or technology leadership certifications.

Why Join Us?

This is a rare opportunity to shape the future of a growing fintech platform portfolio while leading large-scale technology transformation initiatives. You'll have executive visibility, significant influence over strategy, and the ability to build a modern technology organization that delivers measurable business impact.

If you're a transformational technology executive who combines strategic vision with operational excellence, we'd love to hear from you.