The job, in the employer's words
About the company
Our client is an enterprise software company.
The role
Raydar is recruiting for this role on behalf of our client. Own post-sales technical implementations from discovery through go-live, coordinating customer relationships, integrations, configuration, and handoff.
What you'll do
- Scope customer workflows and turn them into implementation plans.
- Configure integrations, troubleshoot API data flows, and support data migrations.
- Manage multiple simultaneous deployments through testing and launch.
- Coordinate delivery with sales, customer success, product, and engineering.
- Build reusable playbooks and onboarding templates.
- Travel to customers for implementation work and relationship building.
Requirements
What we're looking for
- 3 to 7 years in solutions engineering, implementation engineering, or technical account management.
- Ownership of complete post-sales SaaS implementations and customer relationships.
- Experience managing concurrent deployments on complex or configuration-heavy products.
- A technical undergraduate degree.
- Ability to independently scope and troubleshoot APIs and data flows.
- Clear communication with technical and non-technical stakeholders.
Bonus points
- Data migration, SQL, or BI tools such as Looker or Tableau.
- Technical product management or consulting experience with hands-on implementation delivery.
Benefits
Compensation and benefits
- Base salary: USD 150,000 to 200,000 per year.
- Equity: Competitive equity.
- This role does not include commission or a variable compensation plan.
- Medical, dental, and vision premiums covered at 100%.
- 401(k), commuter benefits, and a fitness and home-services stipend.
- Paid parental leave, unlimited vacation, and paid holidays.
- Office meals and relocation packages.
Location and work model
- Onsite four to five days per week in New York City, San Francisco, or Austin, with approximately 25% travel to customer locations.
Benefits mentioned
- Compensation and benefits
- - Base salary: USD 150,000 to 200,000 per year.
- - Equity: Competitive equity.
- - This role does not include commission or a variable compensation plan.
- - Medical, dental, and vision premiums covered at 100%.
- - 401(k), commuter benefits, and a fitness and home-services stipend.
- - Paid parental leave, unlimited vacation, and paid holidays.
- - Office meals and relocation packages.
- Location and work model
- - Onsite four to five days per week in New York City, San Francisco, or Austin, with approximately 25% travel to customer locations.
Requirements mentioned
- What we're looking for
- - 3 to 7 years in solutions engineering, implementation engineering, or technical account management.
- - Ownership of complete post-sales SaaS implementations and customer relationships.
- - Experience managing concurrent deployments on complex or configuration-heavy products.
- - A technical undergraduate degree.
- - Ability to independently scope and troubleshoot APIs and data flows.
- - Clear communication with technical and non-technical stakeholders.
- Bonus points
- - Data migration, SQL, or BI tools such as Looker or Tableau.
- - Technical product management or consulting experience with hands-on implementation delivery.
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