Senior Manager - Services Portfolio Production

Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc

Your Role:

Build and lead a high-velocity production engine that transforms technical concepts into elite, field-ready service and training offerings across the Professional Services Portfolio. This role owns the full collateral and course-delivery lifecycle - from initial brief through go-to-market launch -  and is accountable for the platforms, governance, and creative/technical talent that keep the portfolio's content current, on-brand, and field-ready.

The role carries a dual mandate: lead the production engine and serve as the primary link between Production and Sales Enablement/Go-to-Market (GTM), ensuring the portfolio is properly represented in the field. The ideal candidate has managed a diverse staff of technical and creative resources, can work with minimal supervision, and can implement the process changes required to continually mature the team's launch and collateral operations. Technical fluency in network security and vulnerability management is required to evaluate content accuracy and guide the team's technical output.

Your Opportunity:

Strategic Leadership & GTM Alignment

• Brand Evolution: Lead the overhaul of Tenable's corporate “house style” across all One Tenable and Prime assets, and own the Tier 1/2 rebrand timeline.
• The Face of Production: Serve as Professional Services lead for Prime Weekly TV, coordinating with SMEs to deliver high-quality broadcast content on a recurring cadence.
• Go-to-Market Liaison: Act as the bridge between Production, Sales Enablement, and Prime leadership so the collateral roadmap aligns with go-to-market goals and the portfolio is properly represented to the field.
• Launch Management: Plan, coordinate, and execute service and training offering launches, including go-to-market and marketing strategy.

Operational Excellence & Platform Governance

• The Assembly Line: Design and manage scalable, repeatable workflows that take content from initial brief to final delivery, replacing ad hoc production with a governed process.
• Platform Management: Own the LMS and training delivery platforms, the global PS collateral library, and access management for all portfolio assets.
• Curriculum Development: Create and maintain appropriate training curricula, collateral and video recordings.
• Governance: Implement rigorous quality and content review standards for all technical and marketing assets, balancing innovation with the ongoing maintenance of existing offerings.
• Cross-Team Collaboration: Partner with Services Architects, Portfolio Program Management, and Domain Specialists to design, develop, and maintain professional service and training collateral.

People Leadership & Performance

• Global Team Management: Build and lead a diverse, cross-timezone team of technical and creative professionals spanning multimedia design, technical writing, and video production.
• Data-Driven Leadership: Establish and track day-to-day production metrics -  throughput, quality, and cycle time -  to hold the team accountable to clear output standards.
• Talent Development: Foster a high-performance culture capable of adapting to rapid shifts in corporate direction, messaging, and strategy.

Quality & Stakeholder Management

• Content Standards: Perform content reviews to assure the technical accuracy, brand alignment, and quality of all portfolio collateral before release.
• Stakeholder Interface: Serve as the primary point of contact for internal stakeholders (Sales, Product Marketing, Theatre leadership) regarding production requests and timelines.
• Risk & Dependency Management: Identify launch dependencies and production bottlenecks early, and escalate or resolve blockers before they affect GA dates.

What You'll Need:

• 8+ years of related experience managing people, projects, and cross-functional processes, ideally in a professional-services or training-content environment
• 3+ years of direct people-management experience leading creative and/or technical production staff
• Experience with go-to-market, marketing, or sales-enablement processes for service or training offerings
• Exposure to the full content/product delivery lifecycle: requirements analysis, design, production, review, and launch
• B.S. or M.S. in Computer Science, Instructional Design, Communications, or a related field preferred
• Working knowledge of network security and vulnerability management; familiarity with Tenable.io, Tenable.sc, and Nessus strongly preferred
• Experience administering an LMS and managing a content/collateral library at scale
• Familiarity with data and dashboarding tools (e.g., Tableau) to track portfolio health and production metrics
• Strong written and verbal communication skills; comfortable presenting to senior stakeholders
• Strong initiative and the ability to work remotely, both self-directed and as part of a geographically distributed team
• Ability to manage multiple concurrent launches in an agile, frequently shifting environment
• This role may require you to work in a hybrid/on-site capacity at our headquarters in Columbia MD or Boston MA. This position is US-based only
• Ability to work remotely in a self-directed manner
• Ability to sit and work at a computer for extended periods
• Physically able to participate in training sessions, presentations and meetings
• Some Tenable office travel may be required

#LI-Hybrid #LI-MM1