The job, in the employer's words
Parachute Health is transforming post-acute care as the leading digital ordering platform for medical equipment and supplies. We connect major health systems, health plans, and suppliers to help patients get the life-saving products they need at home. Since launching, we've connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states and helped 15M+ patients. What started as a DME ePrescribing tool has become the order management platform of choice for home medical equipment.
Join our team and make a difference in patient care.
About the Role
Parachute Health is building the most complete and accurate catalog of home medical equipment and supplies in the industry, and that catalog is at the heart of our entire platform. Over the last few months, a consultant improved our in-house design standards, style guide, review practices, and an early set of universal merchandising attributes. We are now hiring someone in-house to take that work over and grow it for the long term.
As our Catalog Taxonomist, you will be the expert on our taxonomy, information architecture, and catalog data model. You will serve as the catalog administrator, set and enforce catalog standards, and own catalog functionality enhancements from requirements definition and justification all the way through operational implementation. Reporting to the SVP of Merchandising Operations, you will partner closely with Operations, Product, Design, and Engineering, to make sure the catalog stays accurate, scalable, and easy to work in as we expand into new categories.
A large part of this job is working shoulder to shoulder with engineers and a product manager. You will sit with the Cat Crew R&D team, translate merchandising problems into requirements they can build against, and translate technical constraints back into business impact for the rest of the organization. Just as important, you will be the person who notices when the platform is quietly costing the team time or accuracy, names that gap clearly, sizes it, and advocates for fixing it.
The groundwork is fairly new, so you will have a solid base to start from and real room to decide where it goes next. You get to grow the skills of an already highly-motivated Merchandising team and make the group even stronger. You will also influence R&D strategy as we build and enhance our catalog software capabilities, and partner with our clinical division as we launch new categories together.
What You'll Do
- Own the standards and structure of the global product taxonomy, category hierarchy, and catalog data model, and evolve them as we expand into new categories.
- Partner closely with the Cat Crew R&D team to shape near-term catalog software capabilities. Work directly with engineers through scoping, development, and delivery rather than handing off a spec and walking away.
- Own catalog functionality enhancement requirements end to end: definition, business justification, and the case for prioritization, then drive them forward with the Catalog Product Manager and Engineering.
- Surface gaps between what the business needs and what the platform does today. Document the workarounds people have quietly adopted, quantify what they cost in time, accuracy, or scalability, and bring that case to Product and Engineering leadership.
- Serve as the catalog administrator: govern attributes, values, naming conventions, and data-quality standards across the catalog.
- Maintain and evolve core catalog assets, including the global catalog style guide, training about existing and new functionality, glossary, and design review guide.
- Interview category managers and subject-matter experts to learn each category's ideal state, balanced with a curiosity about current state workarounds and platform limitations.
- Lead design reviews for category managers and analysts and provide effective feedback.
- Up-level the merchandising team's catalog and taxonomy skills, continuing the trajectory started with the contract taxonomist.
- Drive the standardized identification of sourcing/provenance attributes, including manufacturer, brand, and product line.
- Set the long-term strategic direction for catalog data management, quality, and governance, and act as the senior authority the organization consults on catalog and taxonomy decisions.
- Collaborate with our clinical division to launch new categories, making sure the catalog and taxonomy support new clinical use cases.
- Advance AI-assisted catalog tooling and workflows, such as Claude skills for catalog building and quality monitoring, and codify repeatable processes.
About You
- Deep expertise in taxonomy, information architecture, and metadata or attribute modeling, ideally for a large, complex product catalog.
- Hands-on experience administering catalog or product information management (PIM) systems and defining data-quality standards.
- A track record of spotting business gaps and doing something about them. You notice when a process is broken or a tool is falling short, you can articulate the cost in concrete terms, and you can make the case for investment to people who did not ask for it.
- A track record of turning ambiguous catalog problems into clear requirements, and of justifying and prioritizing enhancement work against business impact.
- Strong cross-functional partnership skills, and comfort being the in-house authority who sets standards and makes the final call on catalog structure.
- Systems thinking and a bias to build durable processes, documentation, and tooling rather than one-off fixes.
- Motivated to up-level a team that is early in building these skills, and open to direct or dotted-line management as the function matures.
- Healthcare, DME, or medical supplies domain experience is a plus, not a requirement.
- Knowledge of or experience in semantic web standards OWL and SKOS is a bonus.
Benefits (full-time employees)
- Medical, Dental, and Vision Coverage: Comprehensive plans with options for low-to-no-cost premiums
- Employer HSA Contribution: Company-funded contributions to your Health Savings Account
- 401(k) Retirement Plan
- Equity Incentive Plan
- Annual Company-Wide Bonus: Opportunity for up to 15% bonus based on company performance
- Remote-First Culture: We are remote-first with a dedicated NYC office and reimbursement options for co-working spaces
- Flexible Vacation Policy
- Summer Fridays: 5 additional Fridays off during the summer (separate from PTO)
- Home Office and Wellness Stipend
- Monthly Internet Stipend
- Annual Learning and Development Stipend
Base Salary Range (based on level and experience)
$100,000-$145,000
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We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position.
Requirements mentioned
- Deep expertise in taxonomy, information architecture, and metadata or attribute modeling, ideally for a large, complex product catalog.
- Hands-on experience administering catalog or product information management (PIM) systems and defining data-quality standards.
- A track record of spotting business gaps and doing something about them. You notice when a process is broken or a tool is falling short, you can articulate the cost in concrete terms, and you can make the case for investment to people who did not ask for it.
- A track record of turning ambiguous catalog problems into clear requirements, and of justifying and prioritizing enhancement work against business impact.
- Strong cross-functional partnership skills, and comfort being the in-house authority who sets standards and makes the final call on catalog structure.
- Systems thinking and a bias to build durable processes, documentation, and tooling rather than one-off fixes.
- Motivated to up-level a team that is early in building these skills, and open to direct or dotted-line management as the function matures.
- Healthcare, DME, or medical supplies domain experience is a plus, not a requirement.
- Knowledge of or experience in semantic web standards OWL and SKOS is a bonus.
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