Principal Product Manager - Medicare Advantage

 Opportunity

We are looking for a Principal Product Manager to lead the end-to-end Medicare Advantage (MA) product experience at Twin. You will drive how Twin's product and care model evolve to meet the unique needs of Medicare Advantage members—from enrollment and onboarding through sensors, daily engagement, clinical care, and long-term health outcomes.

In this role, you will directly own critical parts of the MA member journey while serving as the product lead across the full Medicare Advantage experience. You'll work across Member Experience, Sensors, Clinical, Operations, Engineering, Design, and other product teams to ensure the pieces come together into one seamless, scalable experience.

This is an ideal opportunity for a product leader who thrives at the intersection of consumer experience, healthcare operations, clinical workflows, and cross-functional execution. You will develop a deep understanding of the Medicare population and translate those needs into both differentiated product experiences and coordinated investments across Twin.

Responsibilities 

• Own the product strategy, roadmap, and end-to-end journey for Twin's Medicare Advantage members, from enrollment and onboarding through ongoing engagement, care delivery, and long-term outcomes.
• Directly own and deliver critical MA-specific product experiences while identifying where existing Twin capabilities should be adapted, extended, or reused.
• Serve as the cross-functional product lead for Medicare Advantage, coordinating product investments and dependencies across Member Experience, Sensors, Clinical, Operations, Engineering, Design, and other teams.
• Develop a deep understanding of Medicare members—their needs, behaviors, technology comfort, accessibility considerations, care journeys, and barriers to engagement—and translate those insights into product strategy and requirements.
• Partner closely with Clinical and Operations leaders to design scalable workflows that deliver an exceptional member experience while meeting the needs of Twin's care model.
• Identify friction across the complete MA journey, establish clear ownership across teams, and drive issues from discovery through resolution even when the solution spans multiple product areas.
• Define and track success metrics across activation, engagement, member experience, retention, and clinical outcomes; continuously iterate based on results.
• Other duties as assigned.

Qualifications 

• Experience: 7+ years of product management experience with a track record of owning complex products or end-to-end customer journeys with measurable business and user impact.
• End-to-End Product Thinker: Exceptional ability to see across organizational and product boundaries, identify gaps and dependencies, and create a coherent experience from capabilities owned by multiple teams.
• Consumer Product Mindset: Deep empathy for members and demonstrated ability to simplify complex experiences for diverse populations. Experience designing for older adults, accessibility, or varying levels of digital literacy is a plus.
• Data-Driven Mindset: Defines meaningful success metrics, uses quantitative and qualitative insights to prioritize investments, and continuously iterates based on member, operational, and clinical outcomes.
• Healthcare Product Leadership: Experience with Medicare Advantage is a plus, but not required.
• This remote opportunity based out of the U.S. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Compensation and Benefits  

The compensation range for this position is $205,000 - $235,000 annually. 

Twin has an ambitious vision to empower people to live healthier and happier lives, and to achieve this purpose, we need the very best people to enhance our cutting-edge technology and medical science, deliver the best possible care, and turn our passion into value for our members, partners and investors. We are committed to delivering an outstanding culture and experience for every Twin employee through a company based on the values of passion, talent, and trust. We offer comprehensive benefits and perks in line with these principles, as well as a high level of flexibility for every Twin

• A competitive compensation package in line with leading technology companies
• A remote and accomplished global team
• Opportunity for equity participation 
• Unlimited vacation with manager approval
• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents
• 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options
• 401k retirement savings plan