← All jobs in United States

Remote · Customer Success Manager

Customer Success Manager

Tenable, Inc. · US - Remote - Massachusetts , US - Headquarters - Maryland - Columbia · United States

Remote Posted Open until 19 Oct 2026
  • Remote US - Remote - Massachusetts , US - Headquarters - Maryland - Columbia — job location

The job, in the employer's words

Who is Tenable?

Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!

What makes Tenable such a great place to work?

Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!

Your Role:

As a member of the Customer Success team, this role will be responsible for the renewal and expansion for existing Tenable customers in our mid-size Commercial segment.  
Your Opportunity:

  • Responsible for renewing and expanding revenue within given client base
  • Proactively address any concerns or challenges to secure long-term customer relationships
  • Responsible for forecasting and achieving Quarterly & Annual Revenue Targets
  • Manage a book of mid-sized clients in our Commercial or Enterprise segmentation
  • Responsible for onboarding clients, assisting with client adoption, maintaining client satisfaction through consistent value added communications and meetings
  • Collaborate  with internal teams such as Territory Managers and Sales Engineers to maintain client health and drive expansion opportunities
  • Advocate for the customer within the organization, ensuring their feedback is heard and acted upon Identify expansion opportunities through in-depth conversations and relationship building
  • May perform other duties and responsibilities that management may deem necessary from time to time

What You'll Need:

  • BA/BS degree and 5+ years of sales experience focused on renewal or growing existing business
  • Experience selling On-Demand, SaaS (Software as a Service) solution or subscription based
  • Strong understanding of the products or services offered and the ability to articulate their value to clients.
  • Ability to adapt, overcome objections, and learn complex solutions
  • Strong time management skills
  • Consistent and documented track record for achieving monthly/quarterly/annual target metrics
  • Strong oral and written communication skills are a must
  • Ability to work in a fast paced, team environment with revenue deadlines
  • Working knowledge of Google Suite and Salesforce.com
  • Ability to sit and work at a computer for extended periods of time

 

#LI-MF1 #LI-Hybrid

This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.

US Pay Range
$33.17—$44.39 USD

We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.  If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance.


Tenable Data Consent Statement

Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:

General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice

No Mondays shows this listing as the employer published it. Check the details on the employer's site before you apply.

More remote jobs in United States

Hippocratic AI · United States · today

Customer Success Executive

The Opportunity The healthcare industry is embracing AI and looking to transform. The limiting factors: implementation speed and clear ROI definition. You change that. At…

Remote
Constant Contact · Remote, US · today

Digital Customer Success Specialist - Pendo

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner.…

Remote
LaunchDarkly · Remote - US · today

Strategic Customer Success Manager

About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers pos…

Remote
Datarails · United States · yesterday

Customer Success Team Lead - Implementation

Description Come build the future of finance with Datarails. We're a global, AI-powered FinanceOS company helping finance teams transform the way they work. By combining …

RemoteUSD 120k–150k / year
FourKites · Chicago · yesterday

Sr. Manager - Customer Success

At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, th…

RemoteUSD 145k–175k / year

23,426 live roles · See all →

Other roles at Tenable, Inc.

Tenable, Inc. · Japan - Remote · today

Customer Success Manager

Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global em…

Remote
Tenable, Inc. · US - Remote - Illinois, US - Hybrid - Massachusetts - Boston, US - Remote - North Carolina, US - Remote - New York, US - Remote - Texas , US - Headquarters - Maryland - Columbia · yesterday

Senior Manager - Services Portfolio & Learning Architecture

Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global em…

RemoteUSD 145k–194k / year
Tenable, Inc. · US - Remote - DC, US - Remote - Virginia , US - Remote - Maryland · 8 days ago

Territory Account Manager - Federal Sales

Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global em…

RemoteUSD 114k–152k / year
Tenable, Inc. · US - Hybrid - Massachusetts - Boston, US - Headquarters - Maryland - Columbia · 10 days ago

Services Architect

Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global em…

RemoteUSD 145k–194k / year
Tenable, Inc. · US - Remote - Massachusetts , US - Headquarters - Maryland - Columbia · 15 days ago

Senior Design Manager - Brand & Motion

Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global em…

RemoteUSD 114k–152k / year
Tenable, Inc. · Spain - Remote · 28 days ago

Regional Sales Director - Southern Europe

Who is Tenable? Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global em…

RemoteEUR 104k–147k / year

13 live roles · See all →

Remote share — Customer Success Manager jobs in United States

90% are remote

283 of 314 jobs we have listed

How long they stay open — Customer Success Manager jobs in United States

37 days median time open before the listing ended

Based on 40 ended listings

Advertised pay — Customer Success Manager jobs in United States

USD 127k median advertised pay / year

Middle half: USD 111k – USD 159k

From 152 listings that state pay