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Remote · Case Manager / Care Coordinator

Bilingual Care Manager - CSA

Eliot Community Human Services · Lynn · United States

Remote USD 58k–61k / year Posted Open until 19 Oct 2026
  • Remote Conduct a comprehensive home-based assessment in conjunction with other CSA Team members inclusive of the CANS, CRAFTT (for youth 12 and older), SNCD and other… — job description

The job, in the employer's words

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot's Community Service Agency (CSA) serves children and youth (through age 21) and their families who are in need of support in managing and coordinating services. Eliot is excited to align these essential CSA services with the catchment area of our established Community Behavioral Health Centers (CBHCs) to offer a seamless and effective community-based continuum of care.

The ideal candidate for the Bilingual Care Manager - CSA position is a dedicated and collaborative professional with a strong background in child and family behavioral health, crisis management, and care coordination. They possess excellent communication and organizational skills, demonstrate cultural sensitivity, and are committed to empowering families through individualized care planning, system navigation, and ongoing support.

Responsibilities:

  • Serve as key contact for the youth and family to the Eliot CSA and its services. 
  • Initiate care planning activities with all members of the family and/or caregiving system.
  • Conduct a comprehensive home-based assessment in conjunction with other CSA Team members inclusive of the CANS, CRAFTT (for youth 12 and older), SNCD and other tools as determined necessary, which occurs in the youth’s home or another location of the family’s choice.
  • Initiate planning that includes intake meetings, orient the family and the member to the wraparound process, identify strengths and needs of the child.
  • Develop and implement a youth and family centered Individualized Care Plan (ICP) in collaboration with the family and collaterals.
  • Develop an initial safety/crisis plan.

Qualifications:

  • Bachelor’s degree in human services or related field
  • Must have a valid driver’s license and reliable transportation 
  • Experience navigating child/family service systems
  • Experience working with child mental health issues and crisis management
  • Must be fluent in Spanish, Haitian Creole, or Portuguese 

Schedule: Monday-Friday, 9am-5pm

Annual Salary
$58,300—$61,480 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

Benefits mentioned

  • We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:
  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development
  • Eliot's Community Service Agency (CSA) serves children and youth (through age 21) and their families who are in need of support in managing and coordinating services. Eliot is excited to align these essential CSA services with the catchment area of our established Community Behavioral Health Centers (CBHCs) to offer a seamless and effective community-based continuum of care. The ideal candidate for the Bilingual Care Manager - CSA position is a dedicated and collaborative professional with a strong background in child and family behavioral health, crisis management, and care coordination. They possess excellent communication and organizational skills, demonstrate cultural sensitivity, and are committed to empowering families through individualized care planning, system navigation, and ongoing support. Responsibilities: Serve as key contact for the youth and family to the Eliot CSA and its services. Initiate care planning activities with all members of the family and/or caregiving system. Conduct a comprehensive home-based assessment in conjunction with other CSA Team members inclusive of the CANS, CRAFTT (for youth 12 and older), SNCD and other tools as determined necessary, which occurs in the youth’s home or another location of the family’s choice. Initiate planning that includes intake meetings, orient the family and the member to the wraparound process, identify strengths and needs of the child. Develop and implement a youth and family centered Individualized Care Plan (ICP) in collaboration with the family and collaterals. Develop an initial safety/crisis plan. Qualifications: Bachelor’s degree in human services or related field Must have a valid driver’s license and reliable transportation Experience navigating child/family service systems Experience working with child mental health issues and crisis management Must be fluent in Spanish, Haitian Creole, or Portuguese Schedule: Monday-Friday, 9am-5pm
  • Annual Salary
  • $58,300—$61,480 USD
  • At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

No Mondays shows this listing as the employer published it. Check the details on the employer's site before you apply.

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Remote share — Case Manager / Care Coordinator jobs in United States

98% are remote

98 of 100 jobs we have listed

How long they stay open — Case Manager / Care Coordinator jobs in United States

51 days median time open before the listing ended

Based on 12 ended listings

Advertised pay — Case Manager / Care Coordinator jobs in United States

USD 92k median advertised pay / year

Middle half: USD 73k – USD 101k

From 12 listings that state pay