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Remote · Customer Success Manager

Dutch Customer Success Specialist

speakit · Lisbon · Portugal

Remote Posted Open until 14 Oct 2026
  • Remote Work fully remote and kickstart your career with top global brands! — job description

The job, in the employer's words

Work fully remote and kickstart your career with top global brands!

Join our client’s multicultural team and help businesses thrive by providing expert guidance. You’ll support clients through calls and emails, ensuring a smooth experience and satisfaction at every touchpoint.

Responsibilities:

  • Respond to customer inquiries via phone and email, providing accurate product and service guidance.
  • Review customer requests, make informed decisions, and take action.
  • Identify areas to improve client experience and share suggestions with your team.

Track trends and help prevent recurring issues for clients.

Requirements

  • Native Dutch and fluent English (B2)
  • Customer support experience is a plus
  • Strong communication and problem-solving skills
  • Self-motivated, proactive, and collaborative
  • EU citizenship or work permit for Portugal

Benefits

  • Private health insurance since day one. 
  • Career mentoring and personal development programs
  • Equipment provided by the company 
  • Multicultural environment with colleagues from 75+ nationalities

Benefits mentioned

  • Private health insurance since day one.
  • Career mentoring and personal development programs
  • Equipment provided by the company
  • Multicultural environment with colleagues from 75+ nationalities

Requirements mentioned

  • Native Dutch and fluent English (B2)
  • Customer support experience is a plus
  • Strong communication and problem-solving skills
  • Self-motivated, proactive, and collaborative
  • EU citizenship or work permit for Portugal

No Mondays shows this listing as the employer published it. Check the details on the employer's site before you apply.

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