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Remote · IT Support Specialist

3100 IT Support Engineer SP1

ALTEN MÉXICO · Mexico · Mexico

Remote Full time Posted Open until 18 Oct 2026
  • Remote Remote work scheme — job description

The job, in the employer's words

ALTEN Mexico is a subsidiary of ALTEN Group. ALTEN group has been a leader in engineering and information technology for more than 30 years and operates in 30 countries across Europe, North America, Asia, Africa, and the Middle East and employs more than 46,000 people, 88% of whom are engineers.

We are looking IT engineers to support our US based team on administrative work and ticket assignation.

IT engineers to support our US based team on administrative work and ticket assignation. Help in Corporate Services - Infrastructures & internal networks.

Activities:

  • Install, configure, and maintain laboratory IT systems
  • Ensure system availability, performance, and security to laboratory operations
  • Manage data integrity and ensure compliance with regulatory requirements for electronic records and signatures

Requirements

  • Computer Systems Engineering, Software Engineering, or Telematics Engineering
  • 5 to 8 years of experience
  • Familiarity with network protocols (TCP/IP, DNS, DHCP) and basic network troubleshooting
  • Expertise in IT security practices, including firewalls, encryption, and compliance with HIPAA or GDPR
  • Ability to manage cloud-based infrastructure (e.g., AWS, Azure) for data storage and processing
  • Experience with scripting (e.g., Python, PowerShell) for automating IT tasks and workflows
  • Knowledge of backup and disaster recovery systems to ensure data integrity
  • Experience with industry standards: FDA, GDPR, HIPAA
  • Certification: CISSP, CISM, Cisco CCNP Security, Palo Alto PCNSE, Fortinet NSE
  • Pharmaceutical industry experience
  • Advanced English

Benefits

 

  • Competitive salary
  • Above-law benefits
  • Career growth and development plan
  • Remote work scheme
  • Support for home office setup

Requirements mentioned

  • Computer Systems Engineering, Software Engineering, or Telematics Engineering
  • 5 to 8 years of experience
  • Familiarity with network protocols (TCP/IP, DNS, DHCP) and basic network troubleshooting
  • Expertise in IT security practices, including firewalls, encryption, and compliance with HIPAA or GDPR
  • Ability to manage cloud-based infrastructure (e.g., AWS, Azure) for data storage and processing
  • Experience with scripting (e.g., Python, PowerShell) for automating IT tasks and workflows
  • Knowledge of backup and disaster recovery systems to ensure data integrity
  • Experience with industry standards: FDA, GDPR, HIPAA
  • Certification: CISSP, CISM, Cisco CCNP Security, Palo Alto PCNSE, Fortinet NSE
  • Pharmaceutical industry experience
  • Advanced English

No Mondays shows this listing as the employer published it. Check the details on the employer's site before you apply.

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