Systems Administrator

About StickerYou

StickerYou is a leading global e-commerce company for custom die-cut products such as stickers, labels, decals, temporary tattoos, and more. Our proprietary platform infuses automation technology and creativity to empower anyone to make the best custom products in any size, shape, and quantity. Business and consumers can make their marketing, packaging, décor, or personal expression professional grade.

We believe in the enormous power of customization. We are a smart, creative, and passionate group dedicated to growing the most talented and engaging people in Toronto, Canada. We proudly make custom products locally for the global market using software and advanced digital manufacturing.

We make what matters stick!

The Role

As a Systems Administrator you will be responsible for supporting the day to day office activities related to normal everyday computers and network usage for the office and remote users. Additionally, routine activities related to the on- and off-boarding process of StickerYou employees.

What You Will Do

IT Operations

• Assist with installing and configuring software on the company’s computers

• Provision computers and other computer devices

• Maintain peripheral computer devices including but not limited to monitors, printers, user input devices, modems, adapters, IP phones, etc.

• Connect shared network devices like printers, drives, IP phones, etc

• Configure remote access, VPN, Wi-Fi on company’s computers and mobile devices

• Maintain inventory of computer hardware and software

• Maintain documentation of the local network and related information (how-to documents)

• Procure computer hardware and software on demand

• Monitor and help implement the company's security, backup, and antivirus protection policies

IT Infrastructure Management

• Develop and implement information security, remote access, and data protection policies

• Research, procure, provision, configure and support specialized and/or expensive shared IT infrastructure hardware and software like high-end servers, network equipment, security devices, server room equipment, etc.

• Continuously and proactively monitor states of all business critical infrastructure elements, and develop and execute action plans in case of service disruptions or disasters

• Develop, implement and monitor an IT infrastructure disaster recovery plan

• Research, procure and maintain relations with third party IT service providers, like Internet, IP Phones, etc.

• Manage advanced network services including but not limited to public and private DNS, DHCP,

• Wi-Fi infrastructure, File sharing, network printers, network security (firewalls), centralized backups, data protection and antivirus protection

• Manage and monitor Windows domain, Active directory and related Windows network services

• Manage Hyper-V Virtual platform and corresponding virtual machines

• Manage and monitor hosted IaaS implementations related to StickerYou public and private hosted software solutions

• Develop, implement and utilize continuous IT infrastructure monitoring and alerting.
  

Requirements

• Degree/diploma in CS (or equivalent) with 1–3 years in IT Support or Systems Administration.

• Hands-on knowledge of networking, Windows Server, Active Directory, virtualization, and IT admin tools.

• Proven ability to proactively troubleshoot hardware, software, network, and production systems issues.

• Patient, friendly, and clear communicator dedicated to supporting both office and manufacturing teams.

• Detail-oriented, flexible team player with strong time management in a fast-paced environment.

• Enthusiastic, approachable, and passionate about the power of stickers.

Who You Are

• Upbeat, optimistic, passionate and friendly.

• Passion for detail, accuracy, and finding the solution to problems

• Excellent communicator

• Team player with strong time management skills and flexibility to adapt to our evolving operation

Work Arrangement

This is a hybrid role, with a mix of in-office and remote work. This position requires working from the office 2-3 days per week (Tuesday through Thursday).

Office Location

670 Caledonia Road, York, ON

Why StickerYou?

• Join a high-growth, global Canadian brand using cutting-edge e-commerce and digital print technology to empower small businesses worldwide.

• Thrive in a fast-paced, collaborative environment with strong leadership and a genuine passion for innovation.

• Full-time, salaried role offering generous paid vacation and personal time off.

• Full medical coverage, including Extended Health, Dental, Vision, and dedicated Mental Health support.

• Ample hands-on learning opportunities to expand your technical skills and grow with us

Diversity & Inclusion

StickerYou is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. If you require accommodation for the recruitment or interview process, please let us know and we will work with you to meet your needs

As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.

How We Hire

We use AI tools to support our recruitment process, including helping us organize applications and identify early matches based on role criteria. That said, every rejection decision is made by a human. We encourage candidates to apply authentically and avoid relying solely on AI-generated responses, especially during interviews.

This posting is for a current, open position within StickerYou.

This opportunity is offered through HighlightTA, the on-demand talent team supporting StickerYou's growth.

Connect with us and learn more:

StickerYou on LinkedIn

HighlightTA on LinkedIn