The job, in the employer's words
The Platform Engineering team is a close-knit group of highly senior engineers focused on building software products for developers — from internal APIs and services to developer tooling, CI/CD frameworks, and Kubernetes-based abstractions. We treat our platform as a product — prioritizing usability, adoption, and developer experience as first-class concerns. You will spend a significant portion of your time writing code — building platform services, APIs, and developer tooling used across engineering teams. This is a rare opportunity to work alongside highly experienced engineers on meaningful software problems where your ideas and expertise truly matter. The team operates in Hybrid, focusing office time for meaningful collaboration.
1 · Design, build, and maintain platform services, APIs, SDKs, and internal tools used across engineering teams
2 · Own platform services end-to-end — from design and implementation through production operation and continuous improvement, writing high-quality, testable code throughout
3 · Design and improve CI/CD workflows and developer automation with a focus on usability and efficiency
4 · Apply distributed systems and backend engineering principles to design scalable, resilient services and APIs
5 · Production ownership of the services and tools you build — including observability, debugging, and incident response
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Expert-level proficiency in TypeScript/Node.js building production-grade APIs, services, developer tools, and developer-facing UIs (React or similar), with strong automated testing practices (unit, integration, E2E)
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Strong software engineering fundamentals — distributed systems, API design, and production backend services, with a proven ability to make pragmatic trade-offs across scalability, reliability, and developer experience
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Working proficiency with observability (metrics, logging, distributed tracing, SLI/SLO frameworks) and production ownership of services you build — including incident response and post-mortems
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Strong proficiency with Kubernetes — building software abstractions and APIs, extending capabilities through custom controllers and operators
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Strong proficiency designing and building CI/CD pipelines optimized for security, compliance, and developer experience
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Working proficiency with Infrastructure as Code (Terraform, Pulumi), GitOps practices, and cloud-native environments
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Strong communication, influence, and documentation skills — able to drive adoption of platform patterns, translate technical complexity for diverse audiences, and produce ADRs, runbooks, and developer- facing documentation
- Experience building internal developer platforms or platform-as-a-product initiatives, including developer portals and self-service tooling
- Experience with AI/ML integration: LLM APIs, intelligent automation, AI-assisted developer tooling, and agentic patterns
- Working proficiency with cloud security practices (IAM, secret handling, encryption), compliance tooling (HIPAA, SOC 2, HITRUST), or cloud cost optimization (FinOps)
Benefits mentioned
- Benefits starting from Day 1!
- Retirement Plan Matching
- Flexible Paid Time Off
- Wellness Support Programs and Resources
- Parental & Caregiver Leaves
- Fertility & Adoption Support
- Continuous Development Support Program
- Employee Assistance Program
- Allyship and Inclusion Communities
- Employee Recognition ... and more!
- It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
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- PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
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