The job, in the employer's words
The PTM Lead is responsible for overseeing end‑to‑end project and transition management for SAP Plant Maintenance (SAP PM) initiatives within a fast‑paced CPG/Wholesale environment. This role ensures that all enhancements, deployments, upgrades, and operational transitions are delivered effectively, with a strong focus on operational readiness, process adherence, and seamless integration with plant operations.
The PTM Lead acts as the central liaison between business stakeholders, technical teams, supply chain/operations, and support functions to ensure stable and sustainable transitions into production.
Key Responsibilities
1. Project Leadership & Coordination
- Lead SAP PM–related projects from initiation to go‑live, ensuring alignment with business priorities, manufacturing operations, and plant maintenance strategies.
- Define project scope, timeline, milestones, risks, and resource plans.
- Coordinate cross‑functional teams including IT, Operations, Maintenance, Procurement, and Quality.
2. Transition Management
- Develop and execute transition plans ensuring smooth handover into operations.
- Establish readiness criteria, cutover plans, validation steps, and acceptance documentation.
- Ensure end users, plant teams, and support groups are fully prepared for new processes or capabilities.
3. Operational Readiness & Governance
- Assess impacts on plant maintenance workflows, reliability programs, asset management, and production operations.
- Coordinate training, documentation updates, and SOP alignment.
- Ensure that SLAs, KPIs, and performance metrics are defined and integrated into support models.
4. SAP Plant Maintenance Expertise
- Provide functional guidance in SAP PM including work orders, maintenance plans, asset structures, notifications, and master data.
- Support the design, testing, and validation of SAP PM enhancements and integrations.
- Ensure system changes comply with CPG/Wholesale operational needs and industry best practices.
5. Risk, Issue & Change Control Management
- Identify and manage risks, issues, and dependencies across project and transition phases.
- Facilitate change management activities to support adoption and minimize operational disruption.
- Lead lessons learned reviews and embed continuous improvement into future initiatives.
6. Stakeholder & Communication Management
- Act as the primary communication bridge between business leaders, plant teams, and technical delivery teams.
- Provide clear, structured project status reporting, escalation management, and decision‑support documentation.
- Align expectations across diverse groups and influence outcomes without direct authority.
Qualifications & Experience
Education
- Bachelor’s degree in Engineering, Information Systems, Business, Operations Management, or related field; or equivalent experience.
Required Experience
- 7+ years of experience in Project Management, Service Transition, or Operational Readiness roles.
- 5+ years of hands‑on involvement with SAP Plant Maintenance (SAP PM) in a business or IT capacity.
- Experience working in CPG and/or Wholesale industries, preferably with manufacturing or distribution operations.
- Demonstrated success leading cross‑functional initiatives with strong operational impact.
Preferred Certifications
- PMP, PRINCE2, or other project management certification.
- ITIL Foundation or higher (for transition and service readiness).
- SAP certification in Plant Maintenance (advantage).
- Agile/Scrum certification is a plus.
Key Competencies
- Deep knowledge of SAP PM processes and plant maintenance operations.
- Strong leadership and project management skills.
- Excellent communication and stakeholder engagement abilities.
- Ability to operate in complex, matrixed organizations.
- Problem‑solving and analytical mindset.
- Highly organized and detail‑oriented, with strong governance discipline.
- Ability to drive adoption and change in operational environments.
Success Indicators
- On‑time delivery of SAP PM projects with minimal disruption to plant operations.
- Successful transitions with complete readiness and stable post‑go‑live performance.
- High engagement and satisfaction from plant maintenance, operations, and business stakeholders.
- Measurable improvement in maintenance processes, system adoption, and operational KPIs.
- Standardization and repeatability of project and transition frameworks.
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