Project Manager - Surveys

About proSapient 

At proSapient, we are shaping the future of primary research by combining human expertise with cutting-edge technology. We connect institutional investors, top-tier consultancies, and corporate leaders with global subject matter experts. Powered by our proprietary platform and custom AI-driven survey tools, we empower decision-makers with rapid, high-quality quantitative insights at scale. 

About the Role 

We are seeking an autonomous, detail-oriented Project Manager to lead the end-to-end delivery of quantitative survey projects. Operating remotely during West Coast hours (9:00 AM – 6:00 PM Pacific Time), you will serve as the primary client-facing point of contact managing survey fieldwork, coordinating with third-party panel partners, maintaining data quality and integrity and supporting late-day project launches for Eastern Time clients. In this role, you will act as a trusted research partner to clients, applying your quantitative expertise and resourcefulness to anticipate challenges, provide practical guidance, and deliver high-quality research outcomes with speed and precision. 

Key Responsibilities 

• Project Execution: Manage panel-only and full-service survey engagements from kickoff to final data file delivery; monitor quotas, feasibility, and response rates. 

• Research Consultation: Provide practical recommendations on survey design, sampling, and fieldwork strategy to help clients achieve high-quality research outcomes. 

• Client & Vendor Management: Act as the primary point of contact for clients and third-party sample/translation vendors, proactively managing expectations, timelines, scope, and budgets. 

• Data Quality & Compliance: Conduct data quality checks and cleaning in Excel while maintaining rigorous GDPR, CCPA, and PII protection standards. 

• Time Zone & Launch Support: Provide reliable coverage during Pacific Time hours, including support for late-day Eastern Time project launches and seamless project handoffs. 

• Project Financials: Track margins, monitor vendor costs, and coordinate final billing reconciliation. 

Requirements

What You Bring 

• Quantitative Research Experience: 4+ years of experience in quantitative market research, managing projects from questionnaire programming through final data delivery.  

• Project Ownership: Proven ability to manage multiple projects simultaneously in a fast-paced environment, balancing timelines, priorities, quality, and client needs.  

• Client & Stakeholder Management: Strong client-facing communication skills, with the ability to build trust, manage expectations, and provide proactive guidance.  

• Research Operations: Hands-on experience with panel/sample providers, survey programming or hosting, fieldwork, and data quality processes.  

• Data & Compliance: Strong Microsoft Excel skills and experience handling PII in accordance with applicable data privacy standards, including GDPR and/or CCPA.  

• Autonomy & Problem-Solving: Highly resourceful and proactive, with the ability to navigate ambiguity and resolve complex challenges independently.  

• Standard working hours are 9:00 AM–6:00 PM Pacific Time (12:00 PM–9:00 PM Eastern Time), with occasional flexibility required for project launches or urgent client needs. 
   

Preferred Qualifications: 

• Background in expert networks, primary research, or other rapid-delivery research environments. 

• Hands-on experience with survey platforms (Qualtrics, Decipher/Forsta) and project tools (Monday.com). 

Benefits

Why Join proSapient?  

Our culture is built upon three core organizational pillars that guide everything we do:  

• Technology-Led Innovation: Work with proprietary technology and AI-driven tools, including our custom Survey Builder, to deliver quantitative research with greater speed, accuracy and scale. 

• Customer Focus: Partner directly with clients to solve research challenges, provide practical guidance and deliver high-quality results that inform important business decisions. 

• People: Join a collaborative global team where ideas are welcomed, feedback is valued and colleagues support one another when the pace gets high.

What We Offer 

• Compensation: $70,000 – $90,000 CAD 

• 20 Days Paid Time Off (PTO) annually. 

• Comprehensive Health & Wellness Package 

• 100% Remote Work 

• Structured 2-Week Onboarding Program covering internal tools, workflows, and delivery playbooks. 

• High-Energy Global Culture focused on collaboration, innovation, and mutual support. 

Must be legally authorized to work in Canada. Please note that proSapient does not provide visa sponsorship for this role. 
 

We are committed to building an inclusive workplace - did you know that marginalized groups are less likely to apply to jobs unless they meet every requirement listed? If you are interested in the above role, but don't necessarily tick every box, we encourage you to apply anyway - this role could still be a great match! 
 
At proSapient, we are an equal opportunity employer. As such, we offer equal employment opportunities without regard to race, colour, religion, sex (including pregnancy and gender identity), national origin, age, disability, genetic information, veteran status and other protected class characteristics. All employment is decided based on qualifications, merit, and business need.  
 
Due to the regulated nature of our clients, all successfully offered candidates are subjected to thorough screening & pre-employment checks, including an enhanced background check, which can affect the outcome of any offer of employment.  
 
This is a live vacancy and we're actively working to fill this role as soon as possible. As part of our recruitment process, we use AI-assisted tools to help inform our decisions. These tools are used for support only and do not make any hiring or employment decisions independently. All final decisions are made by a member of our team.